JOIN OUR AWARD-WINNING TEAM

PACKAGE OVERVIEW

• Pay: up to £30,000 per annum
• Hours: up to 40 hours per week
• Based at Red Carpet Ready near Lincoln (but some of the workload can be done remotely from home for example) although continual updates and communication is required.
• Staff Discounts/Staff Days Out.
• We are a fun, friendly team to work with – work hard, play hard ethic!

ROLE OVERVIEW

The role is essentially to be the right arm to a very successful female entrepreneur who is the CEO & Founder, The key to this role is finding an individual who is highly organised, dynamic, sharp, a clear and direct communicator. You will thrive on being given the opportunity to get involved across all areas of her personal and business matters.

A key to this role is to represent and make sure things happen on the CEO’s behalf. The core priority is that personal needs & businesses/organisations’ needs are fulfilled.

You will need to be highly organised and have the ability to work to short deadlines and have excellent attention to detail. The CEO does not work 9-5 so flexibility working remotely as and when required from home is also a requirement.

This role is full time and can be split between Office and Remotely for the right candidate. As long as the workload is completed efficiently the hours worked can be flexed to suit the individual to some degree.

To shine in this role, you need to be able to deliver the following:

• You must be highly organised with a meticulous approach to detail.
• You must be dynamic & thrive working under pressure.
• Be a strong and clear communicator.
• You need to be a slick & quick operator.
• You need to be a person that ‘gets things done’ in full & on time.

RESPONSIBILITIES

You must be fully IT literate and Tech savvy. You will be involved in all areas of the business; it is a very varied & interesting role. You will, ensure outputs across the business & team are being delivered, arrange staff & company events. Your input will be valued, and you will be a spokesperson within the business on the CEO’s behalf. You will assisting in varied areas including but not limited to some aspects of HR administrations through to booking dog groomers and everything in between.

Full provision of high-level executive support including coordination & completion of Office Administration, timely preparation of documents, preparing reports for meetings, internal and external communication across the business and coordinating overseas travel.

Manage professional and personal scheduling for the CEO including travel, client management and company logistics where applicable.

You will need a professional and positive attitude and be able to progress multiple activities to strict deadlines, have an attention to detail and strong organisational and time management skills.

You will be involved in Project & Event Management assisting the CEO with research and following through & completing actions.

TYPE OF PERSON WE ARE LOOKING FOR

You will be the first port of call for representing the CEO where you will help co-ordinate the wide variety of demands placed upon from the CEO. The key requirements are:

• Excellent organisational and time management skills and the ability to coordinate multiple projects at once.
• Excellent verbal and written communication skills
• Assertive, Pro-active and efficient
• Tenacious and works well under Pressure
• Understands the importance of attention to detail
• Ability to use Microsoft Office in particular Excel and Word
• Flexible team player willing to go that extra mile; adaptable and enjoys a challenge
• Full UK Driving Licence
• The workload is ever changing, and the candidate must be happy to liaise and support her as needed as she is not a 9-5 individual.
• For the perfect candidate the hours can be flexible and set to work for the individual as long as all tasks are completed to a high standard during these hours.

COMPANY OVERVIEW

Red Carpet Ready are the multi-award-winning UK’s Largest Dress Specialists, situated in their £1m shopping venue & HQ, 8 minutes from Lincoln City Centre, Finalists for Employer of the Year at the Natwest National Business Awards 2024, Best Business 2022, winners of New Business of the Year, the Women in Business Awards, and Prom Queen on Channel 5.

Please follow these Guidelines carefully-

• Apply now to [email protected] with your CV and a covering letter.
• The cover letter MUST include why you would be suitable to join our award-winning team and why you believe you are perfect for this job and what interests you about Red Carpet Ready and the role.
• Please also include any extra Skill Sets that you have, i.e., Marketing, Graphics, Photoshop App etc.

APPLICATION DEADLINE

• Applications to be received by 30th March.
• Successful candidates will receive a 10min Face time call
• If you have not been contacted by the 6th April then unfortunately your application has not been successful.

Following a year of remarkable growth, we at Red Carpet Ready are thrilled to announce that our team is expanding once again! As one of the Top 5 Employers of the Year, we are committed to building an outstanding team and working environment. As we continue to grow at an exciting pace, we’re on the lookout for an exceptionally talented Retail Operations Manager to help drive our success even further.

Salary: package of c. £45k PA (up to £40,000 basic + £3k bonus scheme + uncapped overtime earning potential during our peak season (October – end of May).

ABOUT THE ROLE

Are you a task-oriented leader who thrives under pressure? Can you manage diverse teams across sales, customer service, and operations?

We’re seeking a motivated, hands-on Senior Manager to join our leadership team in a fast-paced, market-leading dress retailer. This full-time role requires flexibility, with core hours Monday–Friday but shifts adapting to business needs, including peak seasons with extensive hours.

You’ll oversee staff management, workload planning, and operational execution across multiple departments, ensuring 100s of daily tasks are completed on time. As a keyholder, you’ll handle problem-solving, logistics, and occasional call-outs.

Success in this role demands resilience, strong Microsoft Office skills, and a proactive mindset. Reporting to the CEO, you’ll lead a team of up to 32 staff, drive operational targets, and contribute to business strategy and events during non-peak seasons.

If you’re a dynamic, results-driven leader who thrives in high-pressure environments, we’d love to hear from you!

PAY PACKAGE OVERVIEW & WORKING HOURS

Salary: up to £40,000 pa basic + £3k potential bonus scheme + uncapped overtime earning potential during peak season (October – end of May).

Full-Time – 40 hours per week

Summer months (low season): opportunity to work reduced hours if desired or flexible working hours. Chance to take extended holiday leave.

Winter months (peak season):

Longer working hours with unlimited overtime opportunities.

Closed over the Christmas period (unlike other retailers).

You will be required to work the following school holidays: October half term, February half term and Easter half term.

Whilst the role is primarily Monday to Friday, there will be the requirement to work overtime, some weekends & some evening – as the leader of your department, you will determine the working hours needed to deliver the workload.

Annual leave: 30 days inclusive of Bank Holidays.

Closed on Mother’s Day & Father’s Day.

COMPANY OVERVIEW

Red Carpet Ready are the multi-award-winning UK’s Largest Dress Specialists, situated in their £1m shopping venue & HQ, 8 minutes from Lincoln City Centre, UK Finalists for Employer of the Year 2024, winners of Best Business 2022, Businessperson of the Year 2023, the Women in Business Awards, Prom Queen on Channel 5 & named as #39 of the UK’s growing female-led companies 2023. We are one of the best-paying companies in the Lincoln area & there are many opportunities for ongoing promotion.

Red Carpet Ready is a very fast paced environment, so delivering results to tight deadlines is essential.

RESPONSIBILITIES

Customer Service & Operations

· Plan and oversee department workloads, ensuring deadlines are met, especially during peak seasons.

· Manage courier dispatches, ensuring processes are followed.

· Ensure excellent customer service, efficient call handling, and team accountability.

· Recruit, train, and uphold high service standards.

· Handle logistics and transport for photoshoots.

Site Maintenance

· A keyholder, managing site operations, troubleshooting issues, and handling call-outs when necessary.

Goods In

· Oversee order allocation, dispatch, and invoice reconciliation with strong attention to detail.

Staff Management

· Handle all HR administration, including onboarding, training, and performance management.

· Conduct daily staff briefings, monitor workload efficiency, and ensure task completion.

· Communicate clearly and effectively.

External Suppliers

· Maintain strong relationships with suppliers, ensuring deadlines are met (e.g, dress alterations).

IT

· Create professional training manuals, user guides, and business documents.

· Manage customer communications via email and company software.

· Maintain consistency in record-keeping and deadline management.

Project Management & Business Development

· Contribute to business growth, projects, and events during non-peak months.

REQUIREMENTS

· Strong under pressure, capable of managing multiple workload streams.

· Task-driven leader, ensuring deadlines are met in a fast-paced retail environment.

· Passionate, energetic, and able to inspire and develop a team.

· Experience managing teams (up to 32 staff) in retail, hospitality, sales, or leisure.

· Confident in staff communication and briefings.

· Problem-solving mindset with logical troubleshooting skills.

· Comfortable with autonomy, responsibility, and decision-making.

· Highly organised, detail-oriented, and IT-proficient (Microsoft Office inc Excel & email).

· Skilled in setting and reviewing KPIs and incentive programs.

· Thrives in a dynamic, entrepreneurial environment, contributing to business expansion.

ADDITIONAL BENEFITS

20% staff discount

Company trips

Star of the Month Awards

Staff thank you & reward events.

LOCATION

This role is based at our Shopping Venue & HQ – Branston, Lincoln.

INTERESTED? APPLY NOW!

Please follow these guidelines carefully:

Apply with your CV and a covering letter.

The cover letter MUST include why you would be suitable to join our award-winning team and why you believe you are perfect for this job and what interests you about Red Carpet Ready and the role.

CLOSING DATE, APPLICATION PROCESS & TIMELINE

Wednesday 26th March – application deadline

Friday 28th March – if you have not been contacted by this date, unfortunately your application has been unsuccessful. If you have not been contacted by this date, unfortunately your application has been unsuccessful.