JOIN OUR AWARD-WINNING TEAM

Location: both Red Carpet Ready sites, our HQ, shopping venue & offices, located in Branston (8 minutes from Lincoln) & our Distribution & Customer Service Centre, also in Branston.

Competitive Salary package:

• Year 1: package of c. £32k (£27k + £3k performance related bonus scheme + paid uplift rate & overtime)
  • Uplift rate of £16ph when working as a Shift Manager
• Year 2: package of c. £37k (£30k + £3k performance related bonus scheme + paid uplift rate + overtime + access to £5k bonus pot)
  • Uplift rate of £16ph when working as a Shift Manager

Duration: Full-time, 24-month structured programme with the opportunity of a full-time retail management role afterwards if successful  

Application Deadline: 10^th June 2026

Interview Dates: June 2026

Start Date: July 2026

About the Scheme

A rare & new opportunity to join Red Carpet Ready’s new Retail & Customer Service Management Scheme.

Open to all ambitious & talented candidates across the UK, graduates or non-graduates, this programme is designed to launch potential managers into long-term careers with the award-winning, rapidly growing UK’s Largest Dress Specialists, recently named UK Employer of the Year.

Across two structured & dynamic years, you’ll gain hands-on experience across retail sales, customer service, operations, product merchandising & marketing – with the aim of progressing in year 2 to be a fully-fledged, hands-on retail manager.

Our vision is for a talented individual to develop across key areas of the business, with the aim of the successful candidate ultimately progressing to join the management team.

This is your opportunity to thrive in a fast-paced, results-drive environment and develop into a retail manager with real responsibility and development support from day one.

Programme Structure

Year One: Business Foundations & Department Rotation

Gain comprehensive retail & customer service experience while building essential skills through structured modules.

Year 1: Retail Sales, Customer Service, Operations & Despatches
Time Frame: July 2026 – July 2027

Retail, Sales & Customer Service

• Demonstrate high calibre sales results
• Meeting the company’s minimum KPIs on sales & customer service reviews
• Become a company product champion
• Become a keyholder for the site
• Work in the Customer Service Team, taking bookings, handling queries
• Weekly product merchandising & site showroom preparation for key trading shifts
• Operational problem-solving and site maintenance
• The ability to become a Retail Shift Manager & Customer Service Team Coordinator
• Learning rotas & shift plans

Operations, Order Fulfilment & Despatches

• Managing customer queries by phone and email
• Handling live orders and complaint resolution
• Goods-in and dispatch process training
• QA product checking & problem solving
• Seamstress coordination
• Become a team leader within our Dress Preparation teams

Marketing

• Content creation
• Social media posting plan
• Website product changes, merchandising & presentation
• Photo & video editing
• Working as part of the marketing team (c. April – July 2027)
• Become part of our photoshoot teams, help to coordinate logistics, planning & be involved in content creation

Assessment & Progression Preparation

• Review & feedback process
• Year 2 development planning
• Goal setting and readiness for team leadership & staff management

Year Two: Leadership & Responsibility

Time Frame: July 2027 – June 2028

Step into team leadership & staff management:

• Become a Trainer – roll out training, performance & management of new staff
• Become a Shift Manager – manage a team of up to 10 individuals across varying shift times, proactively & continually evaluating an ever-evolving daily workload list.
• Onboarding new staff
• Customer Service Team management & coordination
• Deploying shift plans
• Recruitment of the team
• Managing staff to ensure they achieve their KPIs
• Rota & resource planning
• Changing staff resourcing within budget
• Feedback forms & site problem solving
• HR

The Ideal Candidate

• Ambitious individuals looking for an opportunity to learn & progress into retail management
• Looking to stay & grow with the business & be given career opportunities
• A talent for sales
• Passion for retail, fashion, and delivering outstanding customer experiences
• Strong communication and leadership potential
• Ambition to progress into Retail Management at Red Carpet Ready
• Comfortable working in a high-energy, fast-paced environment
• Willing to work weekends and evenings during peak periods (August to March)

Why Join Red Carpet Ready

• The multi-award-winning UK’s Largest Dress Specialists
• Named UK Employer of the Year 2025
• Named one of the UK’s Top 100 fastest-growing female-led businesses for employment growth
• Exciting, dynamic working culture with real career progression
• Competitive pay and one of the best-paying retailers in the Lincoln area
• Opportunity for a full-time retail management role upon successful completion of the scheme
• Opportunity for a career, working closely with an award-winning CEO – something that is rare in any retail company
• Direct mentoring from senior team members
• 8 minutes from Lincoln city centre

How to Apply

Please apply via our company website with the following:

• CV
  • Cover letter explaining:
• Sell yourself to us. Show us that you’ve got the drive & sales capability to join our award-winning team.
• Why you want to work at Red Carpet Ready
• What makes you a strong candidate – sell yourself! We are looking for go getters

Application Deadline:

Wednesday 10^th June 2026

If you have not been contacted by Monday 15th June, then unfortunately you have been unsuccessful.

Shortlisted candidates will be invited to:
Stages:

1. Initial selection from applications
2. Video interview via Hireflix
3. Online knowledge-based skills test
4. In person interviews at Red Carpet Ready Shopping Venue & role specific tests to be completed.
5. Final selection & offer made if right candidate found

Interview dates: June 2026

Start date: July 2026

Salary: Up to £37,000 per annum for the right candidate + £3k discretionary bonus scheme + option of paid overtime (part time salary pro rata based on hours worked)

This role is being re-advertised after a previously selected candidate, for whom we agreed an extended three-month lead time before starting, withdrew prior to commencement due to unforeseen housing circumstances. The candidate had not started in the role.

Option 1: ideally seeking a full-time candidate

Option 2:  if we found the perfect candidate who could only work part time, we will consider part-time applicants (24-30 hrs per week). 

Primarily based at our Lincoln HQ but some flexibility to work from home.

About the Role

The multi-award-winning female Founder & CEO of Red Carpet Ready, recently named Most Inspiring Businesswoman 2025, is seeking a highly capable & discreet Office Manager & Personal Assistant to provide seamless dynamic support across both her business & private life.

This is a pivotal role for a proactive & high-calibre professional who thrives in a fast-paced, ever-changing environment. The successful candidate must have strong organisational ability with discretion & care.

Working as part of a thriving, multi-award-winning company, recently named UK Employer of the Year 2025, you will thrive on delivering results, managing multiple workload streams, working to important deadlines & meeting them consistently. This role demands someone who is savvy, sharp, & always on it, anticipating needs before they arise.

Acting as a trusted confidante, you will bring initiative, foresight, & professionalism, anticipating needs before they arise & ensuring every detail is flawlessly executed.

Pay Package Overview & Working Hours

• Hours: full time 40 hours per week (flexible for the right candidate). Will also consider part time (24-30 hrs per week)
• Days: Primarily Monday to Friday
• Salary:
  • Full time: up to £37,000 per annum for the right candidate
  • Discretionary bonus scheme up to £3k PA
  • Plus, the option of pre-agreed paid overtime (extra income opportunity)
  • Part time: salary will be calculated pro
• Location:
  • Lincoln HQ, with scope for hybrid working
• Benefits: Generous staff discounts, company events, & a vibrant team culture

Key Responsibilities

Executive & PA Support

• Assisting the CEO in her personal & business affairs, from simple to complex, & ever-changing workload & needs
• Manage a complex & ever-changing diary with precision & foresight.
• Arrange travel, visas, air miles & including complex UK & international itineraries.
• Research and compile information from briefs, producing clear, well-structured documents and presentations for CEO review.
• Provide discreet support for personal & social engagements.
• Run errands, source items, & fulfil ad-hoc requests efficiently & tactfully.

Household & Lifestyle Management

• All personal ordering, reconciliation of bank account spend, returns, Amex reconciliation, all working within a large budget.
• Manage CEO personal administration including purchasing, expenses, contracts & supplier coordination for the CEO.

Office Management & HR Administration

• Coordinate HR processes including recruitment, onboarding, training, inductions, uniforms, & staff records.
• Oversee company ordering, budgeting, supplies, P&L management, and communication across the business.
• Support rota planning, staff scheduling & team coordination.
• Organise & minute meetings, complex diary management & follow-up actions to ensure things happen.
• Plan & deliver company events.

Requirements

We are seeking an exceptional, high-calibre individual who combines professionalism with a personable approach:

• Previous experience as a PA, EA, or Office Manager supporting a senior executive or high-profile individual.
• Impeccable organisational & time management skills, able to juggle competing priorities with ease.
• A confident & strong communicator, able to liaise effectively at all levels and make things happen across business functions.
• Proactive problem-solver who anticipates needs & takes ownership.
• Tech-savvy & confident across digital platforms & Microsoft Office
• Adaptable, calm under pressure, & able to thrive when plans change at short notice.
• Naturally discreet & trustworthy
• Accountable for ensuring tasks are completed on time & to the highest standard, with nothing overlooked.
• Approachable, personable, & professional — the right cultural fit is as important as skillset.
• Full UK Driving Licence

Company Overview

Red Carpet Ready are the multi-award-winning UK’s Largest Dress Specialists, situated in their £1m shopping venue & HQ, 8 minutes from Lincoln City Centre. We are winners of UK Employer of the Year 2025, Most Inspiring Businesswoman 2025, Best Business 2022, Businessperson of the Year 2023, the Women in Business Awards & Prom Queen on Channel 5. We were also named as one of the UK’s Top 100 fastest growing female-led companies in 2023. We are one of the best-paying companies in the Lincoln area & there are many opportunities for ongoing promotion.

The company continues to expand at a rapid rate – we are searching for our next talent to drive the company forward. Red Carpet Ready is a very fast paced environment, so delivering results to tight deadlines is essential.

Our culture is fast-paced, ambitious, & supportive. We work hard, achieve big, & celebrate success together.

Additional Benefits

• 20% staff discount
• A focus on promotion & developing staff within the company, with a focus on career progression.
• Star of the Month Award
• Company trips
• Staff thank you & reward events

Location

This role is primarily based at our Shopping Venue & HQ – Branston, Lincoln with the scope for some hybrid working.

INTERESTED? APPLY NOW!

Please follow these guidelines carefully:

• Apply via Indeed or our website along with your CV and a covering letter.
• The cover letter MUST include why you would be suitable to join our award-winning team and why you believe you are perfect for this job and what interests you about Red Carpet Ready and the role.

Closing Date, Application Process & Timeline

Wednesday 10^th June– application deadline 

Monday 15^th June – if you have not been contacted by this date, unfortunately your application has been unsuccessful. 

Stages:

1. Initial selection from applications
2. 15-30 minute video interview via Hireflix
3. Online knowledge-based skills test
4. In person interviews at Red Carpet Ready Shopping Venue & role specific tests to be completed.
5. Final selection & offer made if right candidate found