JOIN OUR TEAM

Full-Time Role – this role may offer the opportunity to include working from home hours, however the majority of hours will be worked from our HQ.

Role Overview

This is an exciting new opportunity for a creative and dynamic individual to join our ever-expanding team. You will work closely with our award winning CEO and take responsibility for all things marketing-related within the business, delivering tasks from the birth of an idea through to completion. You must be proactive, confident and capable across all skillsets listed below, whilst demonstrating an ability to devise ideas which you can execute independently to achieve results.

A significant proportion of the role will be related to the management of our company website, therefore knowledge of WordPress is essential. You will be expected to produce creative content across all avenues of the business, both online and in-store, so you must be fully competent with Adobe Photoshop or a similar editing software. You will be responsible for maximising our brand exposure and devising creative ideas that drive footfall and brand awareness.

We are a results-driven company and this is a results-driven role. You must thrive from a high volume and varied workload. Independence and organisation is essential as you will be working on a number of projects at once. You will be expected to frequently report on your progress, demonstrate results and report them to the CEO.

Key Responsibilities

• Management of the Company Website

• • • • • Manage the day-to-day functionality of our website, including but not limited to;

• • • • • Aesthetics; design work, web development
        • Administration; uploading and amending products, adding and amending current vacancies
        • Creation; blog posts, web pages
        • SEO: META descriptions, image alt text

• • • • • Lead development plans for future website projects.
        • Manage third parties to ensure targets are delivered accurately and deadlines are met, and to deliver development plans.
        • Reporting on performance and presenting findings to the CEO.
        • Deciphering analytics with an ability to interpret and present data.
        • Knowledge of basic HTML and CSS would be advantageous.

• Web-Ready Images and Videos

• • • • • Preparing images and videos from shoots for web use.
        • Edit, resize and export images/videos appropriately.

• Production of Creative Content

• • • • • Design and produce graphics alongside copywriting content for a multitude of uses including social media, look-books, in-store visuals etc.
        • Drive brand awareness, reach and engagement through a number of social media platforms including Facebook, Instagram, TikTok, LinkedIn, and any emerging social media platforms that may benefit the business.
        • Have knowledge of Adobe Photoshop or a similar editing software.

• Image/Video Process and Storage

• • • • • You will take full responsibility for all media produced from shoots and own them.
        • You will manage the process of media storage from shoots through to publishing, and implement a process so that every specific image and video can easily be located.
        • Ensure all media is saved securely with ease of access.
        • Staff should have full accessibility to all images and videos from shoots.

• Project Management

• • • • • Take ownership of projects and deliver them through to completion.
        • Ensure deadlines are met, budgets are adhered to, and updates are regularly fed back to both the CEO and project teams.

• Research Reports

• • • • • Produce detailed research reports following briefs laid out by the CEO.

The Ideal Candidate

• Software intelligent with a technical mindset – able to quickly learn and adapt to new softwares.
• Be articulate and demonstrate good English – your writing must be accurate and professional.
• Able to work to short deadlines and manage a high-workload.
• Great communicator, both written and verbal.
• Capable of working on your own initiative.
• Able to create proposals and project plans, and deliver them through to completion.
• Creative, innovative and inventive.

Package Overview

• £10 per hour – up to £21,000 per annum plus bonus scheme.
• 40% staff discount and 20% family discount.
• Opportunity for progression.
• Quarterly team drinks evenings, including a Christmas party.
• Staff thank you/reward events, staff spa days, weekend leisure trips expensed by the company.

Location

Red Carpet Ready HQ (Offices and Showrooms)
40 Hall Ln
Branston
Lincoln
LN4 1PY

How to Apply

Please apply via the form below.

Closing Date

16/03/2021

Next Steps

We will contact you to discuss your application further. If you do not hear from us, then unfortunately you have been unsuccessful.

We are seeking committed applicants who will go above and beyond to WOW our customers! You must be confident, enthusiastic and outgoing. In return you will join our fun, award-winning team, and we will ensure you are rewarded and valued for the results that you achieve!

You must have a passion for the fashion industry, and demonstrate that you provide a memorable personal shopping experience in a fast-paced sales environment. You must demonstrate both an ability to maximise sales, and excellent customer service. The successful applicant must exhibit confidence through an outgoing nature, with an ability to manage multiple customers at once. You must be a charismatic individual who thrives in a fast-paced and busy environment.

HOURS:

• Our Retail environment is extremely fast-paced. During peak season we operate 7 days a week, with shifts concluding at 21:30. 
• Our busiest times are both evenings and weekends, so this role can be worked around your studying commitments. Given the business model is seasonal, we operate between peak and non-peak months. Our peak season runs between October to June, whilst our non-peak season runs from June to the end of September.
• We require applicants to work as many shifts as you can commit to! With a minimum of ONE weekend day and ONE weekday/night. You may work up to THREE evenings per week if you are unable to commit to weekends.
• Weekly rotas will be published with prior notice. They are constructed around customer demand, customer deliveries and retail resource requirements. 
• Opportunity for increased hours will arise throughout the School Holidays, when shipments arrive, and when additional retail resource is required.

RESPONSIBILITIES:

• Maximise sales through excellent customer service – your results will be consistently analysed.
• Demonstrate an ability to establish product knowledge, and keep up-to-date with details of new arrivals – this will be regularly tested.
• Maintaining showrooms and changing rooms to a high standard.
• Ensure the customer experience is of a consistently high quality – this will be measured against your customer reviews.
• Cover the Call Centre when necessary, where you will be dealing with customer queries and orders.

INCENTIVES:

• £9.50 – £14.00 per hour.
• Achievable Bonus scheme.
• Holiday pay.
• 40% Staff Discount and 20% Family Discount.
• Opportunity for progression.
• Quarterly team nights out, including a Christmas Party.
• Staff Thank You/Reward Events, Staff Spa Days, Weekend Leisure Trips – expensed by the company.

NEXT STEPS:

Apply via our on-line form below, we encourage all Genders to apply.

Closing Date: 14^th January 2021

We will contact you to discuss your application further if you have been successful, please do not contact us.

PREVIOUS APPLICANTS NEED NOT APPLY

We are seeking committed applicants who will go above and beyond to WOW our customers! You must be confident, enthusiastic and outgoing. In return you will join our fun, award-winning team, and we will ensure you are rewarded and valued for the results that you achieve! This role provides an opportunity for progression, as we are always looking to promote our best performing Junior Retail Staff to Sales Staff.

Our Junior Retail Staff are normally between 15-18 years old. A passion for the fashion industry is a must, as is the ability to work efficiently in a very busy environment. The primary focus of the role is to assist the Sales Staff at all times, so the successful applicant must be extremely fast on their feet so they can react well to the fast-paced nature of the role. The role will also include; cleaning, dressing mannequins, ensuring the showrooms and changing rooms are maintained to a high standard, replenishing stock, and ensuring rails are neat, tidy and presentable. Maintaining a high standard of customer service is essential, so the successful applicant must exhibit confidence with a fun and outgoing nature.

THE SUCCESSFUL APPLICANT:

• Confident, outgoing, friendly & fun.
• A team player with the initiative to work independently.
• Possesses a passion for the fashion industry.
• Maintains a professional appearance and attitude.
• Thrives under pressure in a fast-paced environment.
• Excellent communicator.
• Flexible working approach.

KEY RESPONSIBILITIES:

• Assisting the Sales Staff.
• Dressing mannequins.
• Cleaning and tidying.
• Maintaining showrooms and changing rooms to a high standard.
• Ensuring rails are neat, tidy and presentable.

HOURS:

• Our Retail environment is extremely fast-paced. During peak season we operate 7 days a week, with shifts concluding at 21:30. 
• Our busiest times are both evenings and weekends, so this role can be worked around your studying commitments. Given the business model is seasonal, we operate between peak and non-peak months. Our peak season runs between October to June, whilst our non-peak season runs from June to the end of September.
• We require applicants to work at least ONE weekend day and ONE weekday/night. You may work up to THREE evenings per week if you are unable to commit to weekends. 
• Weekly rotas will be published with prior notice. They are constructed around customer demand, customer deliveries and retail resource requirements. 
• Opportunity for increased hours will arise throughout the School Holidays, when shipments arrive, and when additional retail resource is required.
• You must have access to transport to and from work, with a latest shift being 21:30 finish. 

INCENTIVES:

• Competitive rates of pay up to £8.50 per hour, dependent on age and skillset. Increase in pay will occur simultaneously with increase in performance.
• Bonus scheme. 
• Staff discounts and days out.
• Promotion opportunity.

NEXT STEPS:

Apply via our on-line form below, we encourage all Genders to apply.

Closing Date: 14^th January 2021

We will contact you to discuss your application further if you have been successful, please do not contact us.

PREVIOUS APPLICANTS NEED NOT APPLY

Our Retail environment is extremely fast-paced. During peak season we operate 7 days a week, with shifts concluding at 21:30. The successful applicant must demonstrate strong organisational skills within a high-pressure environment. A lot of time will be spent on the shop floor in a customer-facing environment as you seek to achieve both personal and team sales targets, whilst organising your team with precision. We expect the successful applicant to be admired by both their staff and customers.

The Operational aspect to this role will primarily involve the handling of thousands of customer orders. As such, you must possess exceptional leadership and organisational qualities. You must demonstrate your ability to prioritise your workload, enabling you to organise staff and meet short deadlines.

THE SUCCESSFUL APPLICANT:

• Management experience in either retail, hospitality, sales, or leisure.
• Proven track record in sales – you must be hungry for sales and demonstrate energy and enthusiasm to lead and motivate your sales team.
• Strong leadership qualities and a dynamic skillset that enables you to manage your workload.
• Adaptable to new technologies that will be used throughout the business.
• Show passion and energy to inspire, lead and develop the Red Carpet Ready Team.
• Flexible and committed to increased hours during peak season.
• A strong interest in fashion and an ability to establish product knowledge.
• Thrives under pressure in a fast-paced environment.

RESPONSIBILITIES:

• Train and assess new staff.
• Run the shop floor and manage the opening and closure of the site.
• Oversee the way staff handle customer queries and orders in the Call Centre, ensuring calls are being answered efficiently and with excellent customer service.
• Complete efficient workload plans and meet short deadlines. Workload will include retail operations, website maintenance, admin, improvement plans, marketing, and project work.
• Shift management – ensure staff briefings are completed and sales KPIs are achieved.
• The creation of financial plans for the department alongside the Operations Manager.
• Driving customer engagement and feedback through social media platforms.
• As Assistant Manager Sales & Operations, you will lead a team of up to 25 staff at peak. Clear communication, prioritising tasks, and delivering results will be essential to the daily workload. You will assist with staff recruitment, training, and development of the team.
• You will be required to work evenings and weekends.
• Both yourself and your team will be continually measured against company targets, and you will be incentivised and rewarded for strong results and the delivery of KPIs.
• Covering the Operations Manager during annual leave.

PAY & INCENTIVES:

• Salary: upto £23,500 + an achievable Bonus Scheme
• An achievable bonus scheme.
• Full-time, 40 hours per week – this will increase during the peak season and decrease during the off-peak season, however a consistent guaranteed income is maintained.
• 30 days’ holiday.
• 40% Staff Discount and 20% Family Discount.
• Contributory Pension Scheme.
• Quarterly team nights out, including a Christmas Party.
• Staff Thank You/Reward Events, Staff Spa Days, Weekend Leisure Trips – expensed by the company.

NEXT STEPS:

Apply via our on-line form below, we encourage all Genders to apply.

Closing Date: 14^th January 2021

We will contact you to discuss your application further if you have been successful, please do not contact us.

PREVIOUS APPLICANTS NEED NOT APPLY

IMPORTANT NOTE: To apply for this role please follow the government link Apprentice Customer Service Practitioner – Find an apprenticeship (findapprenticeship.service.gov.uk) Applicants via Red Carpet Ready will not be accepted.

We are seeking committed applicants for this NEW Apprenticeship role who will go above and beyond to WOW our customers! You must be confident, enthusiastic and outgoing. In return you will join our fun, award-winning team, and we will ensure you are rewarded and valued for the results that you achieve! This role provides an opportunity for progression, as we are always looking to promote our best performing Staff. There are many Promotion & Development Opportunities, promotion to Head Junior Retail Staff, Retail Sales (Stylist) and Opportunity for a more senior Customer Service position including Payment transaction etc without being supervised.

THE ROLE & KEY RESPONSIBILITIES:
To carry out Retail & Customer Service duties at Red Carpet Ready. Having hands on experience whilst learning.

Duties will include, but will not be limited to;
– Customer Service both In Person & Over the Phone
– Assisting Stylists on the Shop Floor
– Merchandising the Retail i.e. replenish stock, dress mannequins, ensuring rails neat & tidy
– Ensuring changing rooms & showrooms kept to a high standard of cleanliness/tidiness
– Communicating with the General Public & Staff
– Visual and Verbal representative of Red Carpet Ready
– Following Processes & Procedures to complete tasks
– Dealing with Customer Bookings & Booking Confirmations

THE SUCCESFUL APPLICANT
Must have the following skills;
– Excellent Communicator – both face to face & via Phone/Text
– Ambitious and looking for development & promotion
– Computer literate is essential
– High attention to detail
– Team Player with the initiative to work independently

Must have the following attributes;
– Presentable to a high standard
– Charismatic – need to have something about them with a “can do” approach.
– Confident, outgoing, friendly & fun
– Flexible working approach

HOURS & PAY
– £4.15 – £10 per hour (age and experience dependant)
– Hours min 30 up to a max of 55 hours per week (age and demand dependant). Flexible Hours across the Season.
– Monday to Sunday – 30-55 hours per week:
– Flexible shifts and hours will be worked according to Season with Daytime, Evening and Weekend working.
– Weekend shifts will finish at 6pm and Evening shifts at 9:30pm.
* It is essential you are able to get to & from work, Bus links cannot be guaranteed for the Company finish time.

NEXT STEPS
Apply on-line via the following link – Apprentice Customer Service Practitioner – Find an apprenticeship (findapprenticeship.service.gov.uk)

Closing Date: 6th January 2021

You will be contacted if your application has been successful.

Please do not contact Red Carpet Ready directly.