JOIN OUR TEAM

• A senior role for a dynamic, solution driven leader who is wanting to work in a fast paced, modern, forward-thinking company leading the way in the dress specialist industry.

• Can you get the job done under pressure achieving top results whilst inspiring your team to do the same?
• Do you want to lead a team for the UK’s largest dress specialists?
• Do you want to work for a company that values your opinions, gives you autonomy to lead a team and rewards you for your results?
• Do you have the ability to make a difference within a business that has grown at an expediential rate?
• Are you obsessed with organisation, making things look on brand with a meticulous approach to detail?
• Do you thrive from making improvements and can lead a successful team with uncompromising efficiency?

If you have answered yes to these questions, then this is the job for you.

COMPANY OVERVIEW

Red Carpet Ready are the UK’s largest Dress Specialists situated in their £1m shopping venue located 8 minutes from Lincoln City Centre. Winners of New Business of the Year, Woman Business Awards and are the Winners of Prom Queen on Channel 5.

As we head into the forthcoming prom season and continue to expand at a rapid rate, we are looking to recruit new talent. We are seeking a high calibre, results driven ‘go getter’ to join us that understands and can cope with the demands of a peak season business.   We are a very fast paced environment that works to tight deadlines.  

Our team are well rewarded and valued for the results that they achieve. Excellent rates of pay and staff benefits offered.  The key is finding the right individual that is dynamic and has the experience to hit the ground running and fulfil the role and grow with the Company.

ROLE OVERVIEW 

This role requires someone with energy, who has the ability to lead their team and ensure that 100s of daily tasks are completed efficiently and in full, maintaining our award-winning customer service experience. 

You must have staff management experience. Be fully computer literate with the ability to take a brief through to producing professional presented documentation that is on brand.

You must thrive in a busy working environment as curve balls come every day. You must ensure that jobs get completed across your team both internally and externally, so we are looking for a dynamic finisher.

You must be a natural problem solver who understands the pressures that come with a peak season business and also knows the benefits that come with the positives of having a quiet summer.

You will have a strong desire to achieve sales results and ensure that your team are ‘on it’ and consistent with workload completion with your team, incorporating staff briefings, workload allocation, task check backs, and quality control sign offs.

You will have strong organisational skills & not be phased by a pressurised environment – that is the nature of a successful peak business!

Our retail operates 7 days a week with shifts running until 9.30pm during peak season.

Your role includes being on the shop floor very much customer facing, meeting personal sales targets as well as organising & leading your team to precision and achieving team sales targets and workload organisation/ deadlines. You will be the type of individual who is a shining star whom customers love and a role model to our staff and new joiners.

The Operational/Customer Service element of this role will involve everything behind the scenes relating to thousands of customers and their orders.  You will be a strong leader, have a proven ability to organise your team and deliver team deadlines.

 KEY RESPONSIBILITIES

 IT

• You must be fully computer literate. Have a flair for creating professionally presented documentation as you will head up staff training manuals, user guides, project plans & processes and other key documentation.

Staff Management

• You will be managing a team of up to 9 individuals across varying shift times. You will be accountable for your teams’ performance, their daily workload outputs, individual & company KPI performance and the smooth running of your team on a shift.
• You will be responsible for daily staff briefings, creating and deploying of staff workload plans, continually completing staff checkbacks and ensuring all tasks are completed with no stone unturned, being dynamic is key to this role.
• You will be our ambassador to providing first class service to your customers.

Shop Floor Management

• On your shift you will have responsibility to manage and run our retail premises, which includes customer service and sales to over 500 customers on a busy weekend. You will be heading up the customer experience & flow of a successful trading shift.
• Your role will also factor in during these shifts of being the initial Meet & Greet host to our customers, which is a presentation style meet and greet to large groups, you will also be a natural salesperson.
• You will own the efficient opening/closing down of the site and you will be a key holder, any problems during a shift you will take ownership of owning, whatever that may be on site.

 Sales

• You must be a capable sales-person – charismatic & also fun with customers giving them the WOW Red Carpet Ready experience that we are famous for.
• You will be an individual that will be positively remembered by our customers – Red Carpet Ready is all about personality.
• You will need the ability to communicate effectively, motivate your team, hit sales targets and advise staff of all and any company changes to products/processes.

 Staff Training & Recruitment

• You will be responsible for your teams recruitment, selection, assessments & training.

 Customer Service/Operations

• Staff management and coordination of your team’s workload. Ensuring staff workload plans are clear and workload on each shift has been completed correctly & any handover given to the next shift – the department is very much task orientated.
• Attention to detail and checkbacks across your team is critical to the success of this role.
• You will be overseeing team dispatching orders & overseeing the goods in process.
• Behind the scenes you will be the key person to ensure staff deal with customers correctly & ensure that calls are answered efficiently & correctly.
• You will be dynamic in your approach to workload and delivering personal and your teams’ deadlines.

IDEAL CANDIDATE / EXPERIENCE

• You will have management experience in retail, hospitality, sales, or leisure background.
• You must be hungry and energetic on the sales front with the ability to lead and motivate your sales team & achieve individual sales.
• Fully computer literate to produce well-presented documentation from scratch.
• You will have passion, energy to inspire, lead and develop the Red Carpet Ready Team
• You must be a fantastic communicator as you will representing the brand to your team and our customers.
• Someone who is not phased by pressure & a fast paced environment.
• You’ll have proven sales experience and exceptional customer service.

 WORKING HOURS

• Full-Time – 40 hours per week (minimum 30 in low season and up to 55 in Peak)
• As a Peak season business you work extra hours during the winter, the bonus is you can work less hours in the summer and take extensive holiday leave.
• Shift Pattern: Peak Season example, winter months up to 3 evenings a week and 3 out of 4 weekends (weekend shift being 830am-6pm). Non-Peak, summer months no evenings and 1 Saturday per month

BENEFITS

• An achievable bonus scheme.
• “Employees Care Package”.
  • 40% Staff Discount & 20% Family discount, Contributary Pension scheme, twice yearly themed staff parties, Staff Thank you rewards & events, Colleague of the month awards, Valued Staff awards, Half a day holiday for your little one’s first day at school, extended hours holiday in the Summer months.

PACKAGE OVERVIEW

• Salary – up to £26,500
• Holidays – 30inclusive of Bank Holidays
• Full-Time – 40 hours per week (minimum 30 in low season and up to 55 in Peak)
• The pros and cons of our seasonal business being longer hours in the winter and a lot less hours in the Summer & with the opportunity to take extensive holiday in the summer.
• You will be required to work the following school holidays: October half term, February half term and Easter half term.

LOCATION

This role is based at our Shopping Venue & Head Quarters – Branston, Lincoln.

HOW TO APPLY?

To apply you must have proven staff management experience, gained either within a retail, hospitality, sale or leisure background.

Proven sales experience & exceptional customer service.

Apply via our website www.redcarpetready.co.uk/join-our-team, send your CV and covering letter clearly demonstrating why you would be perfect for the job role. Please ensure that staff management and sales experience is listed with examples as this is a fundamental requirement of the role. Ensure that you have clearly understood the role, working hours and shift patterns etc.

Closing Date: Monday 26^th July @ 10am

NEXT STEPS

We will contact you to discuss your application further.

If you have not heard from us by the 16^{th of} August, then unfortunately you have been unsuccessful.

A unique exciting senior role for a dynamic, solution driven leader who is wanting to work in a fast paced, modern, forward-thinking company leading the way in the dress specialist industry.

• Can you get the job done under pressure achieving top results whilst inspiring your team to do the same?
• Do you want to work in a team for the UK’s largest dress specialists?
• Do you want to work for a company that values your opinions, gives you autonomy to lead a team and rewards you for your results?
• Do you have the ability to make a difference within a business that has grown at an expediential rate?

If you have answered yes to these questions, then this is the job for you.

COMPANY OVERVIEW

Red Carpet Ready are the UK’s largest Dress Specialists situated in their £1m shopping venue located 8 minutes from Lincoln City Centre. Winners of New Business of the Year, Woman Business Awards and are the Winners of Prom Queen on Channel 5.

As we head into the forthcoming prom season and continue to expand at a rapid rate, we are looking to recruit new talent. We are seeking a high calibre, results driven ‘go getter’ to join us that understands and can cope with the demands of a peak season business.   We are a very fast paced environment that works to tight deadlines.  

Our team are well rewarded and valued for the results that they achieve. Excellent rates of pay and staff benefits offered.  The key is finding the right individual that is dynamic and has the experience to hit the ground running and fulfil the role and grow with the Company.

 ROLE OVERVIEW

To join our award winning team you will have charism and a personality that our customers will love and remember.

You will have a natural ability to sell.

You will be passionate about our products and have the ability to soak up lots of product information quickly and be able to work diligently to all company processes and procedures.

This is predominantly a customer facing sales role and a behind the scenes customer service orientated role.

You will not be phased by pressure and a busy working environment

You will be a shining star that always delivers our first class customer service that Red Carpet Ready is famous for.

This role will report to the Assistant Manager – Retail Sales & Customer Service.

KEY RESPONSIBILITIES

Shop Floor Retail Sales:

• Over 500 Customer bookings on a busy weekend, you will be providing a personal shopping experience to several families looking for their prom dress at any one time.
• You will be able to work under pressure and convert your appointment into a sale.
• Capable of completing relevant paperwork and following processes, as well as managing your junior member of staff.
• You will thrive on having happy customers & you will not be phased by the continual fast based buzz of our retail shop floor – it doesn’t stop!
• Time management is key to ensure the smooth running of your group appointments to be efficient.
• You will have regular meetings looking at: Sales performance, Customer service feedback, weekly & monthly progress meetings

Customer Service:

• Behind the scenes we are dealing with 1000s of customer orders, you will be front line in our bookings team and customer service team ensuring our award-winning customer service is dealt with daily.
• 1000s of task will need completion and you will be a shining star in the tam and have energy and add impact to the team.
• You will be part of the team that are fulfilling & dealing with the 1000s of bookings and queries.
• Customer Collections – coordinating outbound calls & managing customer collections
• Customer Complaints/Customer Service

Merchandising/Other:

• You will take pride and ownership of the showrooms, shopping venue & HQ including the look and cleanliness.
• Merchandising/Retail Product Displays – product pricing/information across the showrooms is accurate & up to date at all times
• Seamstress Coordination (external suppliers)
• Courier Co-ordination/Customer Deliveries

IDEAL CANDIDATE / EXPERIENCE

• Ability to sell, incorporating a charismatic and memorable customer experience to both groups & individuals.
• Flexible working approach to fit alongside the companies’ peak periods.
• Strong Communication Skills – With a focus on sales. Maintaining our expectable sale conversion results that we have achieved every year.
• You will thrive on a busy and fast paced working environment – no two days are the same
• Thrive under pressure & enjoy a varied and demanding working environment.
• Strong Personality & A Can Do Attitude
• Problem Solver – if a problem ‘we will sort it attitude’ & also look at why that problem happened in the first place and stop it from happening again! Be a finisher with a “get it done” attitude.
• Ability to multi task and delegate workload ensuring deadlines are met & jobs are completed on time and accurately at all times.

WORKING HOURS

• 40 hours per week (this does fluctuate from 30hrs (off peak) to 55hrs (peak)
• The pros and cons of our seasonal business will longer hours in the inter and a lot less hours in the Summer – with the opportunity to take extensive holiday in the summer.
• Being Retail, hours will include weekends, some eves & Peak Season. You will be required to work the following school holidays: October half term, February half term and Easter half term.
• During our quieter periods (summer) then shifts can be flexible.
• Weekly rota’s would be pre-agreed and based around customer demand, customer deliveries and retail resource requirements.

BENEFITS

• An achievable bonus scheme.
• “Employees Care Package”.
  • 40% Staff Discount & 20% Family discount, Contributary Pension scheme, twice yearly themed staff parties, Staff Thank you rewards & events, Colleague of the month awards, Valued Staff awards, Half a day holiday for your little one’s first day at school, extended hours holiday in the Summer months.

PACKAGE OVERVIEW

• Very competitive rates of pay, earn upto £22k (£9-£11ph) dependent on age and skills set.
• Bonus scheme and incentives (during Peak Periods)
• Shifts covering evenings, weekends and days.
• Staff Discounts/Staff Days Out.
• We are a fun, friendly team to work with – work hard, play hard ethic!

LOCATION

This role is based at our Shopping Venue & Head Quarters – Branston, Lincoln.

 HOW TO APPLY?

• You need to have at least 6 months sales experience, gained either within a store-based retail role, hospitality, sale or leisure background.
• Experience within customer service.
• Ideally, you’ll have experience in a similar, fast-paced environment where you have taken a hands-on approach.
• Apply via our Website – with your CV and a covering letter no more than 2 sides A4 (size 12 font minimum).
• The cover letter MUST include why you would be suitable to join our award-winning team and why you believe you are perfect for this job and what interests you about Red Carpet Ready and the role.
• Include what hours you will be willing to commit to across days, evenings, weekends and School Holidays. (if you can work School Holidays that is.)

Closing Date: Monday 26^th July @ 10am

NEXT STEPS

We will contact you to discuss your application further.

If you have not heard from us by the 16^th of August, then unfortunately you have been unsuccessful.

A unique exciting role for a dynamic individual who is wanting to work in a fast paced, modern, forward-thinking company leading the way in the dress specialist industry.

• Can you get the job done under pressure achieving top results whilst inspiring your team to do the same?
• Do you want to work in a team for the UK’s largest dress specialists?
• Do you want to work for a company that values your opinions, gives you autonomy to lead a team and rewards you for your results?
• Do you have the ability to make a difference within a business that has grown at an expediential rate?

 If you have answered yes to these questions, then this is the job for you.

COMPANY OVERVIEW

Red Carpet Ready are the UK’s largest Dress Specialists situated in their £1m shopping venue located 8 minutes from Lincoln City Centre. Winners of New Business of the Year, Woman Business Awards and are the Winners of Prom Queen on Channel 5.

As we head into the forthcoming prom season and continue to expand at a rapid rate, we are looking to recruit new talent. We are seeking a high calibre, results driven ‘go getter’ to join us that understands and can cope with the demands of a peak season business.   We are a very fast paced environment that works to tight deadlines.  

Our team are well rewarded and valued for the results that they achieve. Excellent rates of pay and staff benefits offered.  The key is finding the right individual that is dynamic and has the experience to hit the ground running and fulfil the role and grow with the Company.

 ROLE OVERVIEW

To join our award winning team you will have charism and a personality that our customers will love and remember.

You will have a natural ability to sell.  This is a customer facing sales role.

You will be passionate about our products and have the ability to soak up lots of product information quickly and be able to work diligently to all company processes and procedures.

You will not be phased by pressure and a busy working environment

You will be a shining star that always delivers our first class customer service that Red Carpet Ready is famous for.

This role will report to the Assistant Manager – Retail Sales & Customer Service.

KEY RESPONSIBILITIES

Shop Floor Retail Sales:

• Over 500 Customer bookings on a busy weekend, you will be providing a personal shopping experience to several families looking for their prom dress at any one time.
• You will be able to work under pressure and convert your appointment into a sale.
• Capable of completing relevant paperwork and following processes, as well as managing your junior member of staff.
• You will thrive on having happy customers & you will not be phased by the continual fast based buzz of our retail shop floor – it doesn’t stop!
• Time management is key to ensure the smooth running of your group appointments to be efficient.
• You will have regular meetings looking at: Sales performance, Customer service feedback, weekly & monthly progress meetings

Merchandising/Other:

• You will take pride and ownership of the showrooms, shopping venue & HQ including the look and cleanliness.
• Merchandising/Retail Product Displays – product pricing/information across the showrooms is accurate & up to date at all times
• Seamstress Coordination (external suppliers)
• Courier Co-ordination/Customer Deliveries

IDEAL CANDIDATE / EXPERIENCE

• Ability to sell, incorporating a charismatic and memorable customer experience to both groups & individuals.
• Flexible working approach to fit alongside the companies’ peak periods.
• Strong Communication Skills – With a focus on sales. Maintaining our expectable sale conversion results that we have achieved every year.
• You will thrive on a busy and fast paced working environment – no two days are the same
• Thrive under pressure & enjoy a varied and demanding working environment.
• Strong Personality & A Can Do Attitude
• Problem Solver – if a problem ‘we will sort it attitude’ & also look at why that problem happened in the first place and stop it from happening again! Be a finisher with a “get it done” attitude.
• Ability to multi task and delegate workload ensuring deadlines are met & jobs are completed on time and accurately at all times.

WORKING HOURS

• We require applicants to work as many shifts as you can do! With a minimum three shifts, for example: ONE weekend and ONE weekday/night or you may work up to THREE evenings per week if you are unable to commit to weekends. You may only want to work a Peak season.
• The pros and cons of our seasonal business will longer hours in the inter and a lot less hours in the Summer – with the opportunity to take extensive holiday in the summer.
• Being Retail there is opportunity for increased hours throughout the School Holidays, when shipments arrive, and when additional retail resource is required.
• Weekly rota’s would be pre-agreed and based around customer demand, customer deliveries and retail resource requirements.

BENEFITS

• An achievable bonus scheme.
• “Employees Care Package”.
  • 40% Staff Discount & 20% Family discount, Contributary Pension scheme, twice yearly themed staff parties, Staff Thank you rewards & events, Colleague of the month awards, Valued Staff awards, Half a day holiday for your little one’s first day at school, extended hours holiday in the Summer months.
• Opportunities for Progression

PACKAGE OVERVIEW

• Pay scale: £8.50 – £19.25 per hour
• Part time shifts covering evenings, weekends and days.
• Staff Discounts/Staff Days Out.
• We are a fun, friendly team to work with – work hard, play hard ethic!

LOCATION

This role is based at our Shopping Venue & Head Quarters – Branston, Lincoln.

 HOW TO APPLY?

• You need to have at least 6 months sales experience, gained either within a store-based retail role, hospitality, sale or leisure background.
• Experience within customer service.
• Ideally, you’ll have experience in a similar, fast-paced environment where you have taken a hands-on approach.
• Apply via our Website – with your CV and a covering letter no more than 2 sides A4 (size 12 font minimum).
• The cover letter MUST include why you would be suitable to join our award-winning team and why you believe you are perfect for this job and what interests you about Red Carpet Ready and the role.
• Include what hours you will be willing to commit to across days, evenings, weekends and School Holidays (if you can work School Holidays that is.)

Closing Date: Monday 26^th July @ 10am

NEXT STEPS

We will contact you to discuss your application further.

If you have not heard from us by the 23^rd of August, then unfortunately you have been unsuccessful.

Role: Operations Manager

A unique exciting senior role for a dynamic, solution driven leader who is wanting to work in a fast paced, modern, forward-thinking company leading the way in the dress specialist industry.

• Can you get the job done under pressure achieving top results whilst inspiring your team to do the same?
• Do you want to lead a team for the UK’s largest dress specialists?
• Do you want to work for a company that values your opinions, gives you autonomy to lead a team and rewards you for your results?
• Do you have the ability to make a difference within a business that has grown at an expediential rate?
• Are you obsessed with organisation, making things look on brand with a meticulous approach to detail?
• Do you thrive from making improvements and can lead a successful team with uncompromising efficiency?

If you have answered yes to these questions, then this is the job for you.

Company Overview:

Winners of New Business of the Year, Woman Business Awards and are the Winners of Prom Queen on Channel 5. Red Carpet Ready are the UK’s largest Dress Specialists situated in their £1m shopping venue located 8 minutes from the idyllic city of Lincoln. Located in the grounds of a beautiful Old Hall where we have 4 Luxury Dress Showrooms and a Pop-Up Showroom, stocking over 22 brands & over 3,400 styles. All of our Dress Showrooms are themed & original – we are anything but an ordinary shop and you will love us for it. Our retail division is open 7 days a week at peak until 9.00pm.

Why Red Carpet Ready is a great place to work?

Package:

• Salary range £27-32k + performance bonus scheme
• Flexible holidays to allow longer periods of time off, especially, during low season 
• Fantastic discounts on RCR products up to 40% staff & 20% family
• Contributory pension scheme
• 30 days holiday
• 40-hour week (this does fluctuate from 30hrs (off peak) to 55hrs (peak)
• Free parking

Even better (all paid for by RCR): 

• Staff social events including Christmas parties
• Thank you & Reward events!

The person we want:

• You are the next shining star to join our incredible team that wants ownership, who is driven, energetic, dynamic and looking for their next opportunity to help grow an award-winning business.

• You are highly organised and dynamic with the ability to manage a high volume of deadline related workload actions that will be delivered by you and your team on time.
• You are resourceful, proactive and can use your initiative to get things done at speed.
• You are a natural problem solver and you will ensure that your team understands the need for attention to detail and finding solutions.
• You are detailed, methodical, and organised, you set high standards for yourself and your team.
• You have a passion for quality, service and want to go above and beyond.
• Tech Savvy across a range of sources.
• You have proven managerial experience leading a successful team as either a project or office manager.
• You have an uncompromising approach to getting the job done, ensuring systems are slick and processes are followed by your team with continual check backs.
• You can manage a team to ensure high standards are upheld even when you are not present.

Excited?

APPLY NOW!

Please follow these Guidelines carefully-

• You need to be a high calibre candidate, you MUST have at least 3 years of previous experience in Project Management, Executive Assistant, Operations Management and/or Office Management and demonstrate experience in Managing a team of Staff.
• Apply via our Website www.redcarpetready.co.uk/Join our Team – with your CV and a covering letter no more than 2 sides A4 (size 12 font minimum).
• The cover letter MUST include why you would be suitable to join our award-winning team and why you believe you are perfect for this job and what interests you about Red Carpet Ready and the role.

For full Job Description click here: https://www.dropbox.com/s/v4wtvoa4w2weubs/Full%20Job%20Des%20Operation%20Manager%20Final.pdf?dl=0 

Closing date: 12pm July 19^th 2021

If you have not been contacted by July 23rd please consider your application unsuccessful.

This a new exciting opportunity for someone to join our award winning team. You will want to work in a fast paced, modern, forward-thinking company leading the way in the dress specialist industry.

The Apprenticeship opportunity “Customer Service Practitioner” is in collaboration with Lincoln College.

Role Overview

To carry out Retail & Customer Service duties at Red Carpet Ready. Gaining hands on experience whilst learning.

Key Responsibilities

Duties will include, but will not be limited to;

• Assisting Stylists on the Shop Floor
• Merchandising the Retail ie replenish stock, dress mannequins, ensuring rails neat & tidy
• Ensuring changing rooms & showrooms kept to a high standard of cleanliness/tidiness
• Communicating with the General Public & Staff
• Visual and Verbal representative of Red Carpet Ready
• Following Processes & Procedures to complete tasks
• Dealing with Customer Bookings & Booking Confirmations
• Customer Service both In Person & Over the Phone
•  

Package Overview

From £4.30 with the opportunity of upto £7.50ph plus Bonus Incentive Schemes

*Promotion opportunities at Red Carpet Ready.

Hours – min 30 up to a max of 40 hours per week. Flexible Hours across the Season.

Monday to Sunday – 40 hours per week:

• Flexible shifts and hours will be worked according to Season with Evening and Weekend working.
• Weekend shifts will finish at 6pm and Evening shifts at 9:30pm*.

* It is essential you are able to get to & from work, Bus links cannot be guaranteed for the Company finish time.

How to Apply

Applications to be made via the government website, link will be available from Tuesday 13th July – “Find an Apprenticeship” https://www.findapprenticeship.service.gov.uk/apprenticeship/-629598

Closing Date:
26th July 2021

We will contact you to discuss your application further.

If you have not heard from us by the 23^rd of August, then unfortunately you have been unsuccessful.